WillVoice provide commercial support plans for Asterisk setup and configuration. Support can be provided by internet chat, email and telephone. service available Monday
through Friday during PST business hours excluding the holidays.
Issues Covered by Support
- Problems or bugs in the AsteriskWin32 software
- Issues during setup in the customer environment
- Assistance configuring hardware.
- Basic help understanding specific features
Issues Not Covered by Support
- Custom asterisk modules or custom AGIs
- System security issues of any kind.
- Networking and QoS issues
Issues Partially Covered by Support
- Recommendations for Networking/QoS issues.
- Debugging integration with VoIP service providers.
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